Frequently Asked Questions
Q. Where are you located?
A. We make our home in Houston, Texas
Q. Do you have a retail store that I can go to?
A. No, I’m afraid that this site is it!
Q. Do you accept custom orders?
A. Oh yeah! We live for custom work, in fact about 90% of our work is custom orders.
But obviously it takes a little longer, and is priced accordingly. But it's worth it!
Just drop us an email and tell us what you are looking for.
Q. How long will my order take before it ships?
A. Depends on what item you ordered, and how backed up we are. During and just prior
to Faire season, we stay pretty busy. Normally, an order will ship within a week to
10 days. If there is an unexpected delay, we will contact you to let you know.
We wouldn't leave you hanging!
Q. Do you ship Internationally?
A. Yes. We ship by USPS Global Express mail for all International orders because
it is the least expensive way to ship Internationally and still have reliable tracking
information. Domestic shipping is by FedEx or UPS.
Q. I want to order a gift for someone. Will you drop ship?
A. Sure, just make certain of the shipping details. If we have any questions or
problems we’ll contact you.
Q. I don’t have a credit card. How can I pay?
A. We accept PayPal, and Certified funds. Certified funds are money orders
or cashiers check. You may also pay by credit card or personal check through PayPal.